Assessing DSS effectiveness using evaluation research methods

Gerald E. Evans; James R. Riha

doi:10.1016/0378-7206(89)90037-2

Assessing DSS effectiveness using evaluation research methods

Gerald E. Evans, James R. Riha

Management Information Systems

Claremont Graduate University

Research output: Contribution to journal › Article › peer-review

17 Scopus citations

Abstract

One of the crucial issues in MIS/DSS technology is in guaranteeing their effectiveness and efficiency both, for present and future implementation. This paper describes a thoroughly researched and qualitatively rigorous methodology (known as Evaluation Research), which can be used to develop guidance for MIS personnel involved in the evaluation of DSS. Our objective is to describe a way to provide a more rigorous scientific approach for the evaluation of MIS/DSS projects. This approach is based on assessing the realistic (objective) value of information as opposed to current approaches that are based on the perceived (subjective) value of information. To facilitate understanding of Evaluation Research and its application to MIS/DSS, a case study involving a DSS for Hazardous Waste Management is used throughout this paper.

Original language	English
Pages (from-to)	197-206
Number of pages	10
Journal	Information and Management
Volume	16
Issue number	4
DOIs	https://doi.org/10.1016/0378-7206(89)90037-2
State	Published - Apr 1989

Keywords

Decision support systems
Evaluation research
Hazardous waste management
Management information systems
Quasi experimental methods
Systems evaluation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1016/0378-7206(89)90037-2

Cite this

@article{98b940637b05402d8c7b27ae23bf2d86,

title = "Assessing DSS effectiveness using evaluation research methods",

abstract = "One of the crucial issues in MIS/DSS technology is in guaranteeing their effectiveness and efficiency both, for present and future implementation. This paper describes a thoroughly researched and qualitatively rigorous methodology (known as Evaluation Research), which can be used to develop guidance for MIS personnel involved in the evaluation of DSS. Our objective is to describe a way to provide a more rigorous scientific approach for the evaluation of MIS/DSS projects. This approach is based on assessing the realistic (objective) value of information as opposed to current approaches that are based on the perceived (subjective) value of information. To facilitate understanding of Evaluation Research and its application to MIS/DSS, a case study involving a DSS for Hazardous Waste Management is used throughout this paper.",

keywords = "Decision support systems, Evaluation research, Hazardous waste management, Management information systems, Quasi experimental methods, Systems evaluation",

author = "Evans, {Gerald E.} and Riha, {James R.}",

year = "1989",

month = apr,

doi = "10.1016/0378-7206(89)90037-2",

language = "English",

volume = "16",

pages = "197--206",

journal = "Information and Management",

issn = "0378-7206",

publisher = "Elsevier B.V.",

number = "4",

}

TY - JOUR

T1 - Assessing DSS effectiveness using evaluation research methods

AU - Evans, Gerald E.

AU - Riha, James R.

PY - 1989/4

Y1 - 1989/4

N2 - One of the crucial issues in MIS/DSS technology is in guaranteeing their effectiveness and efficiency both, for present and future implementation. This paper describes a thoroughly researched and qualitatively rigorous methodology (known as Evaluation Research), which can be used to develop guidance for MIS personnel involved in the evaluation of DSS. Our objective is to describe a way to provide a more rigorous scientific approach for the evaluation of MIS/DSS projects. This approach is based on assessing the realistic (objective) value of information as opposed to current approaches that are based on the perceived (subjective) value of information. To facilitate understanding of Evaluation Research and its application to MIS/DSS, a case study involving a DSS for Hazardous Waste Management is used throughout this paper.

AB - One of the crucial issues in MIS/DSS technology is in guaranteeing their effectiveness and efficiency both, for present and future implementation. This paper describes a thoroughly researched and qualitatively rigorous methodology (known as Evaluation Research), which can be used to develop guidance for MIS personnel involved in the evaluation of DSS. Our objective is to describe a way to provide a more rigorous scientific approach for the evaluation of MIS/DSS projects. This approach is based on assessing the realistic (objective) value of information as opposed to current approaches that are based on the perceived (subjective) value of information. To facilitate understanding of Evaluation Research and its application to MIS/DSS, a case study involving a DSS for Hazardous Waste Management is used throughout this paper.

KW - Decision support systems

KW - Evaluation research

KW - Hazardous waste management

KW - Management information systems

KW - Quasi experimental methods

KW - Systems evaluation

UR - http://www.scopus.com/inward/record.url?scp=0024646155&partnerID=8YFLogxK

U2 - 10.1016/0378-7206(89)90037-2

DO - 10.1016/0378-7206(89)90037-2

M3 - Article

AN - SCOPUS:0024646155

SN - 0378-7206

VL - 16

SP - 197

EP - 206

JO - Information and Management

JF - Information and Management

IS - 4

ER -

Assessing DSS effectiveness using evaluation research methods

Abstract

Keywords

UN SDGs

Access to Document

Other files and links

Fingerprint

Cite this