Profiling International Freight Forwarders: A Benchmark

Paul R. Murphy, James M. Daley, Douglas R. Dalenberg

Research output: Contribution to journalArticlepeer-review

19 Scopus citations


Service is the primary reason that shippers use forwarding services; price is a secondary consideration.

Original languageEnglish
Pages (from-to)35-41
Number of pages7
JournalInternational Journal of Physical Distribution & Logistics Management
Issue number1
StatePublished - Jan 1 1992


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